Learn about what it takes to process your promo products order.


Email or come into our store to place an order. At the time of order, please have your artwork either with you or attach it to your order if emailed. If you are short on ideas, we are always happy to create a series of custom designs for you that you can choose from!


If your artwork needs to be recreated or put into a different format, it will be sent to our artist. From there, our artist will format it for printing.


After 5-10 business days you will receive a proof of your artwork via email, which includes, the image on the product you selected, the total number and sizes of the products ordered, and the specs of the design. Please check the accuracy of the image as well as the spelling of any text in your design. If your image is ready to print, please send us an email reply indicating that. If you would like to make any changes, please email and indicate that the design is not acceptable and detail what changes you would like to be made.


If changes need to be made, you will exchange a series of emails with the artist until the image looks how you envisioned it. At this point, it is ready to print!


Once artwork is approved, your items are usually ready to be picked-up within 10 business days. From start to finish, allow 10-15 business days for your order to be completed.


Promo products includes these products:

Pens, water bottles, picture frames, glassware, usb drives, lanyards, magnets, buttons, window clings, table clothes, and stickers.

We do not accept provided products.



Maximums and minimums are unique to the item you order. In general, there are no promotional products we offer that can be ordered in quantities less than 50.



Pricing is based on artwork, quantities and the particular products you choose.



The average turnaround time is 10-15 business days. Turnaround times do vary depending on season so please contact us well in advance to get the most up to date lead times.


  • Vector art is the preferred file format for promotional product printing. Vector art is anything CREATED in a program with files ending in .eps, .cdr, or .ai. Some examples of software where vector art is created are Corel or Adobe Illustrator. Please convert any artwork to curves before sending it to us so that fonts and other parts of your image open correctly.
    1. ***IMPORTANT***If you are submitting a rush order that is needed in less than a week and have a specific logo, vector art is required.
    2. Low-resolution images such as those from the Internet imported into vector art software DOES NOT make the image vector art. This image will still need to be recreated.
  • Matching specific pantone colors, art proofs, or set-up fees may apply.
  • If a vector image cannot be obtained, the next best option is a .pdf
  • We do accept jpeg images although they will need to be recreated by our graphic artist. Additional artwork fees may apply.